Pybox Technologies Privacy Policy

Version 1.0, last updated: December 01, 2020

In this Privacy Policy, we describe the types of data, including personal data (collectively, “data”), that we and our associated companies collect from you when you use Pybox Technologies Websites and certain Pybox Technologies products and services as described in this Privacy Policy (collectively, our “services”), how we and our associated companies use and disclose that data, and your options to access or update your data.

This Privacy Policy may be amended from time to time. The respective latest version of the Privacy Policy at the point of time of the purchase or registration of a Pybox Technologies Software Product (whichever occurs later) shall apply.

Definitions

The following definitions are used throughout this Privacy Policy:

Pybox Technologies Software Product. Any software product owned or created by Pybox Technologies and provided under Pybox Technologies’ Subscription Agreement or other Pybox Technologies’ Agreement EXCLUDING software that can be used by Pybox Technologies software products but is not created by Pybox Technologies. This may include, but not be limited to, code that extends the functionality of a Pybox Technologies software product (e.g., a “plugin”). Any such code is governed by its own terms and conditions and privacy policy.

Pybox Technologies Downloadable Software Product. Any Pybox Technologies Software Product that can be downloaded and installed on a device.

Pybox Technologies Software as a Service. Any Pybox Technologies Software Product that is offered as a hosted solution, where the software is installed and maintained by Pybox Technologies and provided to you as a service.

Pybox Technologies Website. Any website that is the property of Pybox Technolgies, including but not limited to https://pyboxtech.com

Pybox Technologies Terms of Use means Pybox Technologies Subscription Agreement, Pybox Technologies Terms of Use for a product or a service, Pybox Technologies License Agreement, or other agreements you have in place with Pybox Technologies covering Pybox Technologies Products or services.

Pybox Technologies Software Products, Pybox Technologies Downloadable Software Products, Pybox Technologies Website, and Pybox Technologies Software as a Service may be collectively referred to as “Pybox Technologies Products“.

Personal Data means any data relating to an identified or identifiable natural person.

Why We Collect Data and What We Collect

We collect data for various reasons, such as:

a) To provide you with software, services, or information. We may collect data which are required to provide you with the software, support, and services, including checking for license validation and updates, provision of support, reporting of issues and bugs, and other processing connected with the use of Pybox Technologies software, services, or information. We may use collected data in our development and testing of products and services. You explicitly fill in the data required for you to receive the software, support, or services, whether you purchase or use Pybox Technologies Products, use our support forums, sign up for a Pybox Technologies Account, register for a webinar, participate in a survey, and/or subscribe to receive marketing and/or technical information and content, or these data are collected in the course of use of Pybox Technologies Products. We may use third-party service providers, acting as data processors, to assist us in providing Pybox Technologies Products to you or in our operations. For example, we may use third-party service providers to provide data storage, backup services, license validation and payment procesing. With your consent, your Personal data may also be transferred to third-party service providers, acting as separate data controllers, who provide products and services complementary to Pybox Technologies Products (further data processing performed by these service providers is governed by their privacy policies). The legal basis for this data processing is performance of contract between you and us.

b) To protect us from piracy and unlawful use of our software or services. We may collect data which are required to protect us from any piracy, unlawful, or unauthorized use of our software or services, or which are necessary to ensure the security of our software or services, including both data provided by you (see above) and data collected in the course of use of Pybox Technologies Products. The legal basis for this data processing is Pybox Technologies’ legitimate interest in protection from piracy and unlawful use of Pybox Technologies software and services.

c) For internal evidence of Pybox Technologies and to protect the rights and interests of Pybox Technologies and other users. We may collect data which are required to keep evidence of provision of software and services to you, of any communication between you and us, of your contact details, of your use of our software and services, of any payments or refunds, and of any issues or disputes between you and us. We may use and disclose these data where we believe, in our sole judgment, that it is legitimate and appropriate to do so to protect our rights and interests and the rights and interests of other users of Pybox Technologies Products or services, or where we believe there has been a violation of this Privacy Policy that could affect the interests of Pybox Technologies or its customers. The legal basis for this data processing is our legitimate interest in keeping internal evidence and protecting the rights and interests of us and other users.

d) To promote and market our products and services. We may use feedback that you provide voluntarily on our products or services. As permitted by applicable law, we may use this in the form of quotes or in other ways in accordance with the Pybox Technologies Terms of Use. We also may use data that we collect and aggregate to assist us in determining appropriate marketing and advertising for our products and services. In doing so, we may share anonymous aggregated data with third parties to assist us with these efforts. With your consent or if permitted by applicable law, we may also use your contact details to send you commercial communications about our products and services. We also may use third-party service providers to assist us with our email marketing; in that case, the third-party service provider will have access to your email address, your name, and other information necessary to engage in the marketing. Such third-party service provider will act as a data processor and will not use your data for any other purpose. The legal basis for this data processing is our legitimate interest in promoting and marketing our products and services.

e) To fulfil legal duties stipulated by accounting, taxation, and other laws. We may use and disclose your personal data where required by law, such as in keeping and disclosing our accounts, in keeping and disclosing our tax records, and in response to a court order, valid subpoena, or other legal process. The legal basis for this data processing is our compliance with our legal obligations.

You may object to the processing of your personal data for the purposes b) to d) at any time.

Categories of data involved in data processing include:

  • names,
  • email address,
  • phone number,
  • username,
  • password,
  • cookies,
  • IP address,
  • SSH public key,
  • physical address,
  • information about subscription and payments,

Where appropriate, we will prompt you to give us your consent to the collection and processing of your data as described above. This may happen within Pybox Technologies Products, on Pybox Technologies Website, or in another environment set up by Pybox Technologies, always in a clear and conspicuous manner. You can manage your data and opt-outs as described in the Transparency section below.

Children

Our products and services are not designed for and are not offered to children under the age of 13. If we discover that a person under the age of 13 has submitted information directly to us, we will endeavor to delete the information from our systems.

Security

To secure your personal data, our products and services are designed with security and privacy in mind.

We encrypt your data in transfer and at rest where it is technically feasible. External web resources are protected by SSL encryption.

We review the processes of personal data usage before implementing them. This is done to minimize data usage and to make sure that you as the data owner is informed about the processing. When the reason for data storage expires, we remove your personal data from our servers or anonymize it for further usage. By the nature of the activity within which your data is collected, it may appear in datasets used for research. Before using the datasets for research or other purposes you are not informed of, we remove or anonymize your personal data in the datasets.

We use partners to host our services and websites and to process your data in accordance with this Privacy Policy. While choosing the partners, we ascertain their compliance with legal regulations and security standards to make sure your data are stored in a secure location with appropriate security measures in place.

Third-Party Links

Pybox Technologies Websites may contain links to other websites provided by third parties not under Pybox Technologies control. When following a link and providing information to a third-party website, please be aware that Pybox Technologies is not responsible for the data provided to that third party. This Privacy Policy only applies to Pybox Technologies Websites, so when you visit other websites, even when you click on a link posted on Pybox Technologies Websites, you should read their own privacy policies.

Changes to this Policy

This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Policy on Pybox Technologies Website. If we make any changes to this Privacy Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with an advance notice of such change by highlighting the change on Pybox Technologies Website.

Reaching out

If you have any questions or concerns, or you feel that this Privacy Policy has been violated in any way, please let us know immediately by contacting support@pyboxtech.com